At ShuddhPack, we strive to ensure a seamless shopping experience for our customers. Please review the following policies carefully if you need to cancel an order or request a refund.
1. Order Cancellation
- Orders can be canceled within 24 hours of placing them, provided they have not been shipped.
- If the order has already been dispatched, it cannot be canceled.
- To cancel your order, contact us at support@shuddhpack.com with your order details.
- Approved cancellations will be refunded within 7-10 business days to the original payment method.
2. Refund Policy
- Refunds will be issued for eligible returns as per our Refund and Returns Policy.
- Refunds are processed within 7-10 business days after approval.
- If the refund is delayed, please check with your bank or payment provider.
- Shipping charges are non-refundable unless the return is due to an error on our part.
3. Non-Refundable Items
Certain items are not eligible for refunds, including:
- Opened or used food products.
- Customized or special-order items.
- Products returned without original packaging.
4. Contact Us
For any queries regarding cancellations or refunds, please reach out:
📍 Website: www.ShuddhPack.com
📧 Email: support@shuddhpack.com
📞 Phone: +91-8000516602
We appreciate your trust in ShuddhPack and will do our best to assist you!